Steve Quincy
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Activity overview
Latest activity by Steve Quincy-
Steve Quincy created an article,
How to upload a file to your Hone account
It's easy to upload a file (e.g. image of your driver's license or copy of lab results) to your Hone account - just follow these quick steps from your preferred device: Log into your account a...
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Steve Quincy created an article,
Cancellation Policy
Please note that our subscription based service is billed automatically on a recurring monthly basis and effective from your date of subscription. Your membership subscription is billed and managed...
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Steve Quincy created an article,
Can I return my shipment?
Because the Hone at-home hormone test contains medical equipment, we are not able to accept returns on items that have been shipped. If your order has not yet shipped, you are eligible for a full...
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Steve Quincy created an article,
Do I need to be home to sign for my order?
Most of our shipments do not require a signature upon delivery. However, if your treatment plan includes a federally controlled substance (e.g. testosterone), you should expect your order to requi...
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Steve Quincy created an article,
When will I receive my order?
Please give your medication order 3 to 5 days to process with the pharmacy. Once your order has been processed, you will receive an email link to track your shipment. All orders are sent via First ...
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Steve Quincy created an article,
When am I charged for the medication?
We will process a charge for your medication subscriptions 4 business days before transferring your medication to the pharmacy. We email you a receipt for the transaction for your records. Once y...
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Steve Quincy created an article,
Do You Accept Insurance?
As of today, our services aren't covered by insurance. Medical treatment for low testosterone is not commonly covered by most insurance plans. In many cases, our services are cheaper than most i...
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Steve Quincy created an article,
What labs are included in my membership?
Hone members receive on-going lab panels as part of your membership. The biomarkers included in your Follow-Up Hormone panel will depend on your physician's guidance and where you are in your trea...
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Steve Quincy created an article,
What treatments and services are available?
Today, we offer a variety of services to support hormonal health and wellness: At-Home Hormone Lab Panel This is our initial hormone lab panel. It's required for all Hone clients so that our ph...
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Steve Quincy created an article,
Can I use my HSA/FSA card?
If you have an HSA/FSA plan through your medical insurance, you may be able to use these funds for our At-Home Hormone lab panel and other services. We're set up to process HSA/FSA cards and recei...