Steve Quincy
- Total activity 141
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 69
Articles
Recent activity by Steve Quincy-
Can I return my shipment?
Because the Hone at-home hormone test contains medical equipment, we are not able to accept returns on items that have been shipped. If your order has not yet shipped, you are eligible for a full...
-
How do I provide feedback on my physician?
After your consultation is complete, we'll reach out to you for feedback on your physician and your experience. You can also provide feedback at any point in time by reaching out to us at suppo...
-
Do I need a prescription to use the At-Home Hormone Test?
When you order your initial hormone lab panel, a physician will review your information and determine if testing is appropriate. You do not need a prescription or referral from your primary care ph...
-
Can my primary care physician contact someone at Hone?
Yes. We believe that sharing your results with your primary care physician will give them additional information about you and, therefore, provide more optimal care for you. Email us at support@hon...
-
Can I share my results with my primary care physician?
You can access your lab work from our Hone account at any time by logging into the Hone App and navigating to the "Labs" section. It's a great idea to share your results with your primary care ...
-
Does Hone replace my primary care physician?
Hone is a complement to your existing healthcare and works alongside your primary care physician (PCP). Our services are not a replacement for general medical care provided by your PCP. Based ...
-
Why are samples rejected by the lab?
From time to time, our labs may not be able to accurately perform testing on your sample and produce complete results. This usually happens because there wasn't enough blood in your sample or your...
-
How accurate are my results?
Hone only works with CLIA/CAP-accredited labs - these are top accreditations for labs in the US. Additionally, our labs have validated equivalence for their hormone panel against traditional venou...
-
How soon should I return my sample?
It's best to complete your At-Home Hormone lab panel as soon as possible, because if you wait too long your lab order may expire. Generally speaking, we recommend completing and returning the pane...
-
Can I return my order for a refund?
If your order has not yet shipped, you are eligible for a full refund of your order. You can contact a member of our Customer Success team at support@honehealth.com, and we'll assist you in canceli...